MassMetrics Support

How can we help?

If you have a question, encounter a problem, or have an idea that could make MassMetrics better, we would be happy to hear from you.

Leave feedback in the app

The easiest way to share feedback is directly through the MassMetrics app. In-app feedback can provide helpful context about your device and app version, making it easier for us to understand and address your request.

We welcome bug reports, feature suggestions, and general feedback about your experience.

Contact support

If you cannot use the in-app feedback option or need additional help, email us at support@discretesoftware.com.

Please include a brief description of the issue, what you expected to happen, and any relevant screenshots or steps to reproduce it. Avoid including passwords or other sensitive information.

We will get back to you

We review support requests as quickly as possible. Response times may vary depending on request volume and the complexity of the issue, but every message helps us improve MassMetrics.